Cloud IVR Degraded Performance

Incident Report for Digital Pharmacist

Resolved

After monitoring the incident overnight and this morning, the incident has been resolved. Thank you for your patience.

Posted Apr 14, 2020 - 09:00 CDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Apr 13, 2020 - 13:26 CDT

Investigating

We are currently investigating this issue.

Posted Apr 13, 2020 - 12:31 CDT

This incident affected: IVR Services (Digital Pharmacist IVR Services (Legacy Cloud)).