All Systems Operational

About This Site

This page allows you to monitor the status and performance of our core systems. You can subscribe for updates above.

If all systems listed are operational but your store is experiencing a problem, you may have local internet, connectivity or pharmacy management system related issues. Please visit https://www.digitalpharmacist.com/support/ or give our support line a call at (877) 959-7550.

Mobile App Services ? Operational
Content Services ? Operational
Pharmacy Dashboard ? Operational
Inbox / Messaging ? Operational
Telemanager IVR (Deprecated) -> please use IVR Services/Legacy Cloud ? Operational
Newark IVR ? Operational
Outbound Messaging Services Operational
Outbound SMS Messaging Service ? Operational
Outbound Voice Messaging Service ? Operational
Refill Processing Operational
90 days ago
100.0 % uptime
Today
IVR Services Operational
90 days ago
100.0 % uptime
Today
NPE IVR ? Operational
90 days ago
100.0 % uptime
Today
Digital Pharmacist IVR Services (Legacy Cloud) ? Operational
Newsletters ? Operational
90 days ago
100.0 % uptime
Today
Websites Operational
Website Services ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Jun 18, 2021

No incidents reported today.

Jun 17, 2021

No incidents reported.

Jun 16, 2021

No incidents reported.

Jun 15, 2021

No incidents reported.

Jun 14, 2021

No incidents reported.

Jun 13, 2021

No incidents reported.

Jun 12, 2021

No incidents reported.

Jun 11, 2021
Resolved - This incident has been resolved.
Jun 11, 16:21 CDT
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 1, 23:15 CDT
Update - We're aware of the issue and are working quickly to identify the cause of the interruption so we can introduce a fix. We will update here with additional information as we have it. Until then, you should anticipate intermittent faxes for processing refills instead of direct PMS integrations. Apologies for the inconvenience and we hope to have this fixed ASAP.
Jun 1, 15:02 CDT
Investigating - We are currently investigating this issue.
Jun 1, 11:18 CDT
Monitoring - A fix has been implemented and we are monitoring the results.
May 28, 20:00 CDT
Investigating - We are currently investigating this issue.
May 28, 15:08 CDT
Jun 10, 2021

No incidents reported.

Jun 9, 2021

No incidents reported.

Jun 8, 2021

No incidents reported.

Jun 7, 2021

No incidents reported.

Jun 6, 2021

No incidents reported.

Jun 5, 2021

No incidents reported.

Jun 4, 2021

No incidents reported.