All Systems Operational

About This Site

This page allows you to monitor the status and performance of our core systems. You can subscribe for updates above.

If all systems listed are operational but your store is experiencing a problem, you may have local internet, connectivity or pharmacy management system related issues. Please visit https://www.digitalpharmacist.com/support/ or give our support line a call at (877) 959-7550.

Website Services ? Operational
Mobile App Services ? Operational
Content Services ? Operational
Pharmacy Dashboard ? Operational
Inbox / Messaging ? Operational
Telemanager IVR ? Operational
Denver IVR ? Operational
Newark IVR ? Operational
Outbound Messaging Services Operational
Outbound SMS Messaging Service ? Operational
Outbound Voice Messaging Service ? Operational
Google Cloud Services Operational
Google Cloud Platform Google Cloud Storage ? Operational
Google Cloud Platform Google Cloud SQL ? Operational
Google Cloud Platform Google Compute Engine ? Operational
Google Cloud Platform Google Kubernetes Engine ? Operational
Refill Processing Operational
90 days ago
99.94 % uptime
Today
IVR Services Operational
90 days ago
99.87 % uptime
Today
NPE IVR ? Operational
90 days ago
99.87 % uptime
Today
Digital Pharmacist IVR Services (Legacy Cloud) ? Operational
Newsletters ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage
Past Incidents
Mar 29, 2020

No incidents reported today.

Mar 28, 2020

No incidents reported.

Mar 27, 2020

No incidents reported.

Mar 26, 2020

No incidents reported.

Mar 25, 2020

No incidents reported.

Mar 24, 2020

No incidents reported.

Mar 23, 2020

No incidents reported.

Mar 22, 2020

No incidents reported.

Mar 21, 2020

No incidents reported.

Mar 20, 2020

No incidents reported.

Mar 19, 2020

No incidents reported.

Mar 18, 2020

No incidents reported.

Mar 17, 2020

No incidents reported.

Mar 16, 2020
Resolved - This incident is resolved.
Mar 16, 15:46 CDT
Monitoring - The issue has been identified and corrected. We will monitor the services to ensure that no additional issues arise following this incident.
Mar 16, 14:56 CDT
Update - We are experiencing issues with our messaging and refill processing systems. We are investigating the issue. Thank you for your patience.
Mar 16, 14:36 CDT
Investigating - We are currently investigating this issue.
Mar 16, 14:35 CDT
Resolved - This incident has been resolved.
Mar 16, 13:22 CDT
Monitoring - The issue is resolved and we continue to monitor to ensure performance
Mar 16, 11:43 CDT
Identified - Issue identified and system is now performing as expected.
Mar 16, 11:33 CDT
Update - We are continuing to investigate, but we have indications into the issue and are seeing some improvements.
Mar 16, 11:32 CDT
Investigating - We are currently investigating this issue.
Mar 16, 11:27 CDT
Mar 15, 2020

No incidents reported.