All Systems Operational
About This Site
This page allows you to monitor the status and performance of our core systems. You can subscribe for updates above.
If all systems listed are operational but your store is experiencing a problem, you may have local internet, connectivity or pharmacy management system related issues. Please visit https://www.digitalpharmacist.com/support/ or give our support line a call at (877) 959-7550.
Mobile App Services
Operational
This service ensures patients can login and refill prescriptions from your mobile app.
Content Services
Operational
This service delivers content to your pharmacy website and mobile application.
Pharmacy Dashboard
Operational
This is the pharmacy Dashboard.
Inbox / Messaging
Operational
This is the backend service related to patient and pharmacy inbox and direct messaging.
Outbound Messaging Services
Operational
Outbound SMS Messaging Service
Operational
Outbound alerts sent through SMS
Outbound Voice Messaging Service
Operational
Outbound messages sent through Voice
Refill Processing
Operational
IVR Services
Operational
NPE IVR
Operational
New Pharmacy Experience IVR
Digital Pharmacist IVR Services (Legacy Cloud)
Operational
This controls all services that relate to your pharmacy voice system (IVR) (not NPE).
Vow IVR
Operational
Vow Interactive Voice Response
Newsletters
Operational
Newsletters are provided on behalf of our clients to their customers. They provide health and well being articles that are timely and useful to their customers.
Websites
Operational
Website Services
Operational
Functionality for content, login, and refill from your pharmacy website.
MedsOnCue
Operational
VucaHealth's MedsOnCue service
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.