This page allows you to monitor the status and performance of our core systems. You can subscribe for updates above.
If all systems listed are operational but your store is experiencing a problem, you may have local internet, connectivity or pharmacy management system related issues. Please visit https://www.digitalpharmacist.com/support/ or give our support line a call at (877) 959-7550.
Mobile App Services
Partial Outage
Content Services
Operational
Pharmacy Dashboard
Operational
Inbox / Messaging
Partial Outage
Outbound Messaging Services
Operational
Outbound SMS Messaging Service
Operational
Outbound Voice Messaging Service
Operational
Refill Processing
Partial Outage
90 days ago
99.78
% uptime
Today
IVR Services
Operational
90 days ago
100.0
% uptime
Today
NPE IVR
Operational
90 days ago
100.0
% uptime
Today
Digital Pharmacist IVR Services (Legacy Cloud)
Operational
Vow IVR
Operational
90 days ago
100.0
% uptime
Today
Newsletters
Operational
90 days ago
100.0
% uptime
Today
Websites
Operational
Website Services
Operational
MedsOnCue
Operational
90 days ago
100.0
% uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Past Incidents
Apr 28, 2026
No incidents reported today.
Apr 27, 2026
Unresolved incident: Patients Unable to Create Accounts or Login.
Resolved -
This incident has been resolved.
Apr 22, 17:29 CDT
Monitoring -
A fix has been implemented and we are monitoring the results.
Apr 22, 14:47 CDT
Identified -
The issue has been identified and a fix is being implemented.
Apr 22, 14:28 CDT
Investigating -
We have received several reports from clients that they are experiencing an issue when logging into their Pharmacy Dashboard Experience. Our team is investigating and will provide an update on this situation as soon as possible.
Apr 22, 14:19 CDT
Resolved -
This incident has been resolved.
Apr 21, 14:52 CDT
Monitoring -
A fix has been implemented and we are monitoring the results.
Apr 21, 13:08 CDT
Investigating -
We have received several reports from clients that they are experiencing an issue when logging into their Pharmacy Dashboard Experience. Our team is investigating and will provide an update on this situation as soon as possible.
Apr 21, 09:47 CDT