All Systems Operational

About This Site

This page allows you to monitor the status and performance of our core systems. You can subscribe for updates above.

If all systems listed are operational but your store is experiencing a problem, you may have local internet, connectivity or pharmacy management system related issues. Please visit https://www.digitalpharmacist.com/support/ or give our support line a call at (877) 959-7550.

Uptime over the past 90 days. View historical uptime.
Mobile App Services ? Operational
Content Services ? Operational
Pharmacy Dashboard ? Operational
Inbox / Messaging ? Operational
Telemanager IVR (Deprecated) -> please use IVR Services/Legacy Cloud ? Operational
Newark IVR ? Operational
Outbound Messaging Services Operational
Outbound SMS Messaging Service ? Operational
Outbound Voice Messaging Service ? Operational
Refill Processing Operational
90 days ago
99.94 % uptime
Today
IVR Services Operational
90 days ago
99.98 % uptime
Today
NPE IVR ? Operational
90 days ago
99.98 % uptime
Today
Digital Pharmacist IVR Services (Legacy Cloud) ? Operational
Newsletters ? Operational
90 days ago
100.0 % uptime
Today
Websites Operational
Website Services ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage

No incidents or maintenance related to this downtime.

Past Incidents
Jun 1, 2020

No incidents reported today.

May 31, 2020

No incidents reported.

May 30, 2020

No incidents reported.

May 29, 2020

No incidents reported.

May 28, 2020
IVR Cloud Maintenance
Completed - The scheduled maintenance has been completed.
May 28, 22:30 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 28, 22:00 CDT
Scheduled - Digital Pharmacist will be performing maintenance on our IVR and IVR Data services. You may experience a brief interruption in service during this time
May 28, 14:21 CDT
May 27, 2020

No incidents reported.

May 26, 2020

No incidents reported.

May 25, 2020

No incidents reported.

May 24, 2020

No incidents reported.

May 23, 2020

No incidents reported.

May 22, 2020

No incidents reported.

May 21, 2020

No incidents reported.

May 20, 2020
Refills Processing Delays
Resolved - The refill processing actions to manage the increase in volume have proven effective. Thank you for your patience.
May 20, 14:43 CDT
Update - Corrective actions and resources applied to manage demand. We are continuing to monitor processing to ensure timely refills.
May 20, 10:39 CDT
Monitoring - A fix has been implemented and we are monitoring the results.
May 20, 10:34 CDT
Identified - Due to a significant increase in refills, our refill processing may appear slower than normal, we are taking corrective actions.
May 20, 10:20 CDT
May 19, 2020

No incidents reported.

May 18, 2020

No incidents reported.

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