All Systems Operational

About This Site

This page allows you to monitor the status and performance of our core systems. You can subscribe for updates above.

If all systems listed are operational but your store is experiencing a problem, you may have local internet, connectivity or pharmacy management system related issues. Please visit https://www.digitalpharmacist.com/support/ or give our support line a call at (877) 959-7550.

Uptime over the past 90 days. View historical uptime.
Mobile App Services ? Operational
Content Services ? Operational
Pharmacy Dashboard ? Operational
Inbox / Messaging ? Operational
Telemanager IVR (Deprecated) -> please use IVR Services/Legacy Cloud ? Operational
Newark IVR ? Operational
Outbound Messaging Services Operational
Outbound SMS Messaging Service ? Operational
Outbound Voice Messaging Service ? Operational
Refill Processing Operational
90 days ago
100.0 % uptime
Today
IVR Services Operational
90 days ago
98.9 % uptime
Today
NPE IVR ? Operational
90 days ago
98.9 % uptime
Today
Digital Pharmacist IVR Services (Legacy Cloud) ? Operational
Newsletters ? Operational
90 days ago
100.0 % uptime
Today
Websites Operational
Website Services ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Oct 27, 2020

No incidents reported today.

Oct 26, 2020

No incidents reported.

Oct 25, 2020

No incidents reported.

Oct 24, 2020

No incidents reported.

Oct 23, 2020

No incidents reported.

Oct 22, 2020

No incidents reported.

Oct 21, 2020

No incidents reported.

Oct 20, 2020
Intermittent IVR Issues
Resolved - After monitoring the correction for an extended period, the problem has not reproduced itself. The issue is resolved.
Oct 20, 08:47 CDT
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 19, 11:43 CDT
Investigating - We are currently investigating this issue.
Oct 19, 09:53 CDT
Degraded Performance - Refill Processing
Resolved - The issue has been resolved.
Oct 20, 08:45 CDT
Investigating - We are currently investigating this issue.
Oct 15, 10:02 CDT
Oct 19, 2020
Oct 18, 2020

No incidents reported.

Oct 17, 2020

No incidents reported.

Oct 16, 2020

No incidents reported.

Oct 15, 2020
Oct 14, 2020
Degraded Performance - Refill Processing
Resolved - This incident has been resolved.
Oct 14, 14:52 CDT
Update - Your WebSocket Listener Service may have lost connection from the pharmacy's client machine. The issue can be resolved by restarting the 'WebSocketListener' Service or rebooting the local machine where the Refill TeleManager Software (Application with Red Telephone Icon) resides. Pharmacies impacted will receive faxes until the connection has been restored. This may also cause delayed orders to the pharmacy.
Oct 14, 10:19 CDT
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 14, 08:10 CDT
Investigating - We are currently investigating this issue.
Oct 14, 07:32 CDT
Oct 13, 2020

No incidents reported.

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