Monitoring - A fix has been implemented and we are monitoring the results.
Dec 08, 2023 - 10:53 CST
Update - We are continuing to work on a fix for this issue. We appreciate your patience during this time.
Dec 06, 2023 - 11:27 CST
Update - We are continuing to work on a fix for this issue. We appreciate your patience during this time.
Dec 04, 2023 - 13:57 CST
Update - We are continuing to work on a fix for this issue.
Dec 01, 2023 - 14:11 CST
Identified - The issue has been identified and a fix is being implemented.
Nov 30, 2023 - 15:07 CST
Update - We are continuing to investigate this issue.
Nov 30, 2023 - 11:10 CST
Investigating - An update to the platform was rolled out last night, if you experience any issues please close out the current tab and open a new one. We apologize for any inconvenience and appreciate your patience!
Nov 29, 2023 - 10:02 CST

About This Site

This page allows you to monitor the status and performance of our core systems. You can subscribe for updates above.

If all systems listed are operational but your store is experiencing a problem, you may have local internet, connectivity or pharmacy management system related issues. Please visit https://www.digitalpharmacist.com/support/ or give our support line a call at (877) 959-7550.

Mobile App Services ? Operational
Content Services ? Operational
Pharmacy Dashboard ? Operational
Inbox / Messaging ? Operational
Outbound Messaging Services Operational
Outbound SMS Messaging Service ? Operational
Outbound Voice Messaging Service ? Operational
Refill Processing Operational
90 days ago
100.0 % uptime
Today
IVR Services Operational
90 days ago
99.92 % uptime
Today
NPE IVR ? Operational
90 days ago
99.85 % uptime
Today
Digital Pharmacist IVR Services (Legacy Cloud) ? Operational
Vow IVR ? Operational
90 days ago
100.0 % uptime
Today
Newsletters ? Operational
90 days ago
100.0 % uptime
Today
Websites Operational
Website Services ? Operational
MedsOnCue ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Dec 9, 2023

No incidents reported today.

Dec 8, 2023

Unresolved incident: Recent Update to Platform.

Dec 7, 2023

No incidents reported.

Dec 6, 2023
Dec 5, 2023

No incidents reported.

Dec 4, 2023
Dec 3, 2023

No incidents reported.

Dec 2, 2023

No incidents reported.

Dec 1, 2023
Nov 30, 2023
Nov 29, 2023
Nov 28, 2023

No incidents reported.

Nov 27, 2023

No incidents reported.

Nov 26, 2023

No incidents reported.

Nov 25, 2023

No incidents reported.