All Systems Operational

About This Site

This page allows you to monitor the status and performance of our core systems. You can subscribe for updates above.

If all systems listed are operational but your store is experiencing a problem, you may have local internet, connectivity or pharmacy management system related issues. Please visit https://www.digitalpharmacist.com/support/ or give our support line a call at (877) 959-7550.

Mobile App Services ? Operational
Content Services ? Operational
Pharmacy Dashboard ? Operational
Inbox / Messaging ? Operational
Telemanager IVR (Deprecated) -> please use IVR Services/Legacy Cloud ? Operational
Newark IVR ? Operational
Outbound Messaging Services Operational
Outbound SMS Messaging Service ? Operational
Outbound Voice Messaging Service ? Operational
Refill Processing Operational
90 days ago
100.0 % uptime
Today
IVR Services Operational
90 days ago
99.95 % uptime
Today
NPE IVR ? Operational
90 days ago
99.95 % uptime
Today
Digital Pharmacist IVR Services (Legacy Cloud) ? Operational
Newsletters ? Operational
90 days ago
100.0 % uptime
Today
Websites Operational
Website Services ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Jan 25, 2021

No incidents reported today.

Jan 24, 2021

No incidents reported.

Jan 23, 2021

No incidents reported.

Jan 22, 2021
Resolved - Our vendor has confirmed that this should no longer be an issue.
Jan 22, 19:47 CST
Identified - We're experiencing intermittent issues with the sending of SMS messages to some patients. In some cases, the first message that includes the URL to navigate to the HIPAA-secure portal is being filtered out at the carrier level. We're actively working on a fix with our vendor and will keep this page updated as we work towards a fix.
Jan 22, 17:04 CST
Jan 21, 2021
Resolved - This incident has been resolved.
Jan 21, 20:26 CST
Monitoring - A fix has been implemented and we are monitoring the results.
Jan 21, 20:24 CST
Investigating - If you are affected, we advise to turn off call-forwarding until service has been restored. We will continue to provide updates as we learn more.
Jan 21, 17:23 CST
Jan 20, 2021

No incidents reported.

Jan 19, 2021

No incidents reported.

Jan 18, 2021

No incidents reported.

Jan 17, 2021

No incidents reported.

Jan 16, 2021

No incidents reported.

Jan 15, 2021

No incidents reported.

Jan 14, 2021

No incidents reported.

Jan 13, 2021

No incidents reported.

Jan 12, 2021

No incidents reported.

Jan 11, 2021

No incidents reported.