SMS Outbound Messages Outage

Incident Report for Digital Pharmacist

Resolved

The incident has been resolved. Thank you for your patience.

Posted Apr 09, 2020 - 21:15 CDT

Update

We are continuing to monitor for any further issues.

Posted Apr 09, 2020 - 16:10 CDT

Monitoring

The issue has been identified. It has been corrected, but we will continue to monitor to ensure no additional issue do not arise.

Posted Apr 09, 2020 - 16:10 CDT

Investigating

We are currently investigating this issue. The SMS outbound messages are currently disrupted and are not being sent.

Posted Apr 09, 2020 - 16:04 CDT

This incident affected: Outbound Messaging Services (Outbound SMS Messaging Service).