Refills Processing Delays
Incident Report for Digital Pharmacist
The refill processing actions to manage the increase in volume have proven effective. Thank you for your patience.
Posted May 20, 2020 - 14:43 CDT
Corrective actions and resources applied to manage demand. We are continuing to monitor processing to ensure timely refills.
Posted May 20, 2020 - 10:39 CDT
A fix has been implemented and we are monitoring the results.
Posted May 20, 2020 - 10:34 CDT
Due to a significant increase in refills, our refill processing may appear slower than normal, we are taking corrective actions.
Posted May 20, 2020 - 10:20 CDT
This incident affected: Refill Processing.