Scheduled Maintenance
Scheduled Maintenance Report for Digital Pharmacist
The scheduled maintenance has been completed.
Posted Sep 20, 2020 - 12:00 CDT
Verification is currently underway for the maintenance items.
Posted Sep 20, 2020 - 11:36 CDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Sep 20, 2020 - 11:00 CDT
Digital Pharmacist will be performing some minor updates to our Refill Processing and Outbound Notification platforms. While our engineering team does not expect any major disruption of service, there is potential for a short drop in connection with our secure cloud infrastructure. Most connection issues of this nature can be easily resolved by restarting the 'WebSocketListener' Service or rebooting the local computer where the Refill TeleManager Software (Application with Red Telephone Icon) resides in your pharmacy network. Pharmacies impacted will receive faxes until the connection has been restored. This may also cause delayed orders to the pharmacy. If you require any assistance, feel free to reach out to our Customer Success Team at or 877-959-7550.
Posted Sep 16, 2020 - 15:56 CDT
This scheduled maintenance affected: Outbound Messaging Services (Outbound SMS Messaging Service, Outbound Voice Messaging Service) and Refill Processing.